Terms of service

Bolvos helps patients discover independent clinicians, review professional information, and request appointments. Clinicians and practices provide medical services independently. A listing, verification badge, ranking, article, or review is not an endorsement or guarantee of care, availability, credentials, or outcomes.

The marketplace, search results, articles, videos, and intake tools do not diagnose conditions or replace professional medical advice. If you may be experiencing an emergency, call 911 or your local emergency number immediately.

An appointment request is not confirmed until the clinician or practice accepts it. Appointment availability, consultation terms, insurance participation, pricing, cancellation rules, and the scope of any free consultation are determined by the clinician or practice and may change.

External scheduling or electronic health record services may have separate terms and privacy practices.

You must provide accurate information, protect your account, and use the service lawfully. You may not impersonate another person, submit false credentials or reviews, scrape or disrupt the service, attempt unauthorized access, or use the platform to send harmful or deceptive content.

We may restrict or suspend accounts and listings to protect patients, clinicians, the platform, or legal compliance.

After you provide a US phone number and check the separate consent box, we may send recurring transactional SMS text messages for phone verification, secure pre-visit tasks, one reminder, and request updates. Typically 1-5 messages are sent per appointment request; frequency varies with request activity. Message and data rates may apply.

Clinicians may separately opt in to recurring two-way SMS about phone verification, application status, profile setup, professional links, blog topics and drafts, and account support. Typically 1-20 messages are sent per month while collaborating. Do not send patient or medical information by text.

Reply STOP to opt out or HELP for help. Consent is not a condition of care or purchase. To request care without SMS, email or call us using the contact information below. See the full SMS terms.

Clinicians are responsible for the accuracy, legality, and professional appropriateness of credentials, profile information, publications, media, and patient-facing content they submit. Paid automatic publishing is optional and remains subject to clinician review, subscription limits, and separate billing terms.

Reviews must reflect honest experiences and must not contain private medical information, threats, unlawful material, or manipulated ratings. Third-party review platforms control their own content and policies.

We may update, suspend, or discontinue features and may revise these terms. To the extent permitted by law, the service is provided without guarantees of uninterrupted availability, and Sporo Health Inc. is not responsible for independent clinical decisions or medical outcomes.

Questions about these terms may be sent to kimon@sporo.health or +18578560375.

See our Privacy policy.